Outsourcing & Shared Services in Germany

Market support with information, platforms, media and services of the independent German Outsourcing Association


Outsourcing & Shared Services Forum. + RPA & Smart Automation Forum.

Latest Outsourcing Journal Special Edition.

21./22.April 2020, Berlin

Non-commercial annual conferences of German Outsourcing Association and German Process Automation Association

Ai, Automation, Labour Markets & Outsourcing Practice

90 pages, PDF, free download

In numbers


0 +
Abstract of the ratio of our reach, not complete, may overlap
Buyer side0%
IT Services0%
Global Local

Where the talents, technical and process resources are

Outsourcing and Shared Services are in one way or the other always connected to international markets. Solely in-house operations are rare because it has become increasingly difficult and cost intensive to acquire the needed resources and knowledge to manage the transformations of businesses into the digital services, products and work area.

Therefore we maintain a growing network to other associations, government organizations, media and companies abroad, so we gain insights into local conditions and can provide information and recommendations to our members and partners. 

Supporting the German and European market for IT- and business process services since 2010 - independently and non-commercial

Information, Initiatives and Services

For buyers, service provider, shared service organisations, associations, government and investment support agencies

Articles, information, background

Our publications and information services

Conferences and events - non-commercial, international for the DACH region

Visit our event websites at:

For buyer of IT and business process services and shared services

Our services for buyer side organisations and representatives (German)

For service provider, consultants and investment support agencies

Market insights, advisory, platforms and more for supporting commercial activities in Germany

Initiatives, media and partner for your success in IT-/BPO and SSC in Germany

Our group of associations, initiatives and partners
Membership for buyers, providers, consultants and public organisations

Active support for members

Information & insights

We provide industry insights, best practices, market information and more via our different publications

Interest representation

Industries benefit from collective work on common issues, such as education, standards and regulation. We provide an independent platform for that.

Contacts & network

We support by creating more transparency in the market in Germany and abroad.


Effektive communication in the different markets is important aspect to foster acceptance for services, models and concepts.

For buyer side and solely captive SSC companies / representatives only

Corporate membership and personal subscription membership

News & announcements from us

The Outsourcing Newsletter

Articles, events, market & publications