Outsourcing & Shared Services in Germany

Market support with information, platforms, media and services of the independent German Outsourcing Association


Outsourcing & Shared Services Forum. + RPA & Smart Automation Forum.

New publication - Outsourcing Destination Guides 2021

2022 DATE: April, Berlin

Non-commercial, annual conferences of German Outsourcing Association and German Process Automation Association

Outsourcing Destination Guide Rwanda 2021

78 pages, PDF, free download

3 more Outsourcing Destination Guides added in 2021

In numbers

Network & Reach

0 +
Abstract of the ratio of our reach, not complete, user groups may overlap
Buyer side0%
IT Services0%
Global Local

Where the talents, technical and process resources are

Outsourcing and Shared Services are in one way or the other always connected to international markets. Solely in-house operations are rare because it has become increasingly difficult and cost intensive to acquire the needed resources and knowledge to manage the transformations of businesses into the digital services, products and work area.

Therefore we maintain a growing network to other associations, government organizations, media and companies abroad, so we gain insights into local conditions and can provide information and recommendations to our members and partners. 

Supporting the German and European market for IT- and business process services since 2010 - independently and non-commercial

Information, Initiatives and Services

For buyers, service provider, shared service organisations, associations, government and investment support agencies

Articles, information, background

Our publications and information services

Conferences and events - non-commercial, international for the DACH region

Visit our event websites at:

Outsourcing & Shared Services Germany Forum + RPA & Smart Automation Germany Forum (non-commercial, international)

For buyer of IT and business process services and shared services

Our services for buyer side organisations and representatives (German)

For service provider, consultants and investment support agencies

Market insights, advisory, platforms and more for supporting commercial activities in Germany

Initiatives, media and partner for your success in IT-/BPO and SSC in Germany

Our group of associations, initiatives and partners

2022 Outsourcing & Shared Services Germany Forum + RPA & Smart Automation Forum

Early bird registration but limited number of tickets for commercial side to ensure balanced participant mix. Some open event partner slots available.

International double conference on IT, BPO, shared services and process automation in Germany and Europe

2022 April in Berlin

Active support for members

Membership for buyers, providers, consultants and public organisations
Information & insights

We provide industry insights, best practices, market information and more via our different publications

Interest representation

Industries benefit from collective work on common issues, such as education, standards and regulation. We provide an independent platform for that.

Contacts & network

We support by creating more transparency in the market in Germany and abroad.


Effektive communication in the different markets is important aspect to foster acceptance for services, models and concepts.

For buyer side and solely captive SSC companies / representatives only

Corporate membership and personal subscription membership

News & announcements

Articles, events, market & publications

Outsourcing & Shared Services Newsletter