Albania – Outsourcing Destination Guide released

Publications – ICT Marklets

Outsourcing Destination Guide Albania

There are currently 3,349 active enterprises that operate in the Information and Communication sector in Albania (AIDA, 2024), where 843 were registered in 2020. Out of these enterprises 440 operate in Telecommunication, 1,606 operate in Computer programming, consultancy and related activities, and 574 in Information service activities.

We present with the Outsourcing Destination Guide Albania the conditions, capabilities and actors of the Albanian ICT sector. Furthermore, we showcase unique solutions by Albanian industry experts in the form of case studies, project reports and have talked to local industry leaders about their operations and perspective.

As a result, we help decision-makers better understand the local conditions and opportunities for both: working with IT- and business process service providers in Albania or investing in their own delivery center operations.

Go to www.outsourcing-destinations.org for a free download

Independent ICT market support for Germany and international markets

www.outsourcing-verband.org

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Email: office@outsourcing-verband.org

Phone: +49 (0)391 50558231

2024 Review – ICT Market Support for German and International Markets

Deutscher Outsourcing Verband e.V.

2024 Review

December 2024 – New website and new issue of the German Vendormanagement Journal. Visit www.vendormanagement-journal.de for latest articles and download.

December 2024 – New Edition of the Outsourcing Destination Guide Series, adding Albania and giving a comprehensive view on the Albanian ICT sector.

Go to www.outsourcing-destinations.org for a free download

December 2024 – Training and coaching Ethiopian IT entrepreneurs and IT managers to increase competitiveness on the global market for ICT services.

As part of a public program to support the Ethiopian ICT sector, the German Outsourcing Association is working with a group of 12 Ethiopian IT companies in work sessions and individual coaching sessions to bring their companies closer to the global market for ICT services.

We are making rapid progress and got to know the Ethiopian companies and their management as extremely competent and culturally very compatible with the European market.

 

October 2024 – Daniel Zurfluh is joining the Advisory Board of the association as representative of the Albanian ICT sector. We have been working with Daniel already for years on various occasions and are very happy to have in him another ICT sector expert contributing to our international relations. Read the announcement here: https://outsourcing-verband.org/daniel-zurfluh-new-member-of-the-associations-advisory-board/  

July 2024 – This publication provides information for professionals and organizations interested and/or involved in buying, providing, or advising in ICT, business processes, and shared services. We help to understand better the conditions and opportunities in the ICT sector in Africa. The ICT Africa Journal Special Edition has been commissioned by Deutsche Gesellschaft für Internationale Zusammenarbeit GIZ and is published by Deutscher Outsourcing Verband e.V. (German Outsourcing Association). You can download the edition here.

June 2024 – The Ethiopian Information and Communications technology (ICT) sector has been growing rapidly in recent years, propelled into its lift-off phase by the government’s continuous focus on developing the digital economy. Currently, the industry is primarily focused on expanding its ICT infrastructure. However, software development and IT services follow right behind, particularly web and mobile app development, software testing, and IT consulting. > Download the guide for free to read more

June 2024 – Hans Hendrik Groth is joining the advisory board of the association, representing the association on the Egyptian ICT sector and supporting us in collaborations with Egyptian ICT organisations.

April 2024 – The Outsourcing Destination Guide Uzbekistan provides information for professionals and organisations interested and/or involved in buying, providing, or advising in ICT, business processes, and global business services. The Outsourcing Destination Guide Uzbekistan has been developed in cooperation with IT Park Uzbekistan in Germany and has been produced independently without representing any commercial interests of the participating companies. > Download the guide for free to read more

March 2024 – Um noch besser auf die individuellen Fragen und Bedürfnisse von Verantwortlichen, die Kooperationen mit externen Dienstleistern in IT
und Backoffice planen und steuern, eingehen zu können, haben wir das deutsche Vendormanagement Journal gegründet – unabhängig, nicht-kommerziell und kostenlos. Das Vendormanagement Journal gibt Einblicke in Best-Practices von deutschen Unternehmen, um es auch anderen Unternehmen und Verantwortlichen zu ermöglichen, Kooperationen mit externen Dienstleistern besser und effektiver zu planen und zu steuern. Beiträge und Download der Ausgabe sind unter www.vendormanagement-journal.org verfügbar

March 2024 – Since 2023 we have been supporting Ukrainian and African IT companies in their efforts to expand their business and services delivery in the framework of a special initiative by the German GIZ. As part of it we invited Ukrainian and African IT companies to meet in Berlin for discovery meetings and to network with representatives of German companies and German startups.

March 2024 – In cooperation with SIB Startup Incubator Berlin and HTW (University of Applied Science Berlin) we organised a workshop specifically for German startup founders to explain the opportunities and conditions when working with ICT servcies providers in foreign markets. We talked about availabilities and collaboration models as well as IT sourcing strategies.

February 2024 – Over the last couple of months we have been closely observing the developments in the Ukrainian ICT sector and interviewed representatives of Ukrainian IT associations and nearly 100 Ukrainian IT companies on their strategies to expand their services delivery and mitigate the risks for their clients and partners. The Ukrainian IT companies showed incredible resilience and already had strategies in place to counter the disruptions due to the Russian invasion. We continue to support Ukrainian IT companies in their efforts to provide uninterrupted services to our markets.

Independent ICT market support for Germany and international markets

www.outsourcing-verband.org

About and Contact

Email: office@outsourcing-verband.org

Phone: +49 (0)391 50558231

Neue Ausgabe des deutschen Vendormanagement Journals

Publications

Neue Ausgabe des Vendormanagement Journals

In dieser Ausgabe geben wir einen Überblick über die globale IT-Service-Industrie und helfen, ein besseres Verständnis zu den Möglichkeiten und Konditionen auf internationalen Märkten zu erreichen. Im ersten Teil des Fachbeitrages zum internationalen IT-Sourcing geht es um die Serviceproviderlandschaft, Nachfrage, Offshore, Nearshore und Onshore und Schlüsselindustrien. Im zweiten Teil, in der nächsten Ausgabe, wird es um die Kundenseite und um die Standortfrage gehen.


Wir sprechen mit dem CIO von Protection One, einer Securitas Gesellschaft, der uns erläutert, wie sich Vendormanagement entwickelt und wie ein Continual Improvement in die Steuerung der Zusammenarbeit mit externen Dienstleistern implementiert wurde. Im zweiten Teil unserer Best Practice aus dem Finanzsektor erläutert uns Gerhard Sigl unter anderem, wie positive Rahmenbedingungen im Providermanagement geschaffen werden können.


Die neue EU Verordnung DORA – Digital Operations Resilliance Act – hat Auswirkungen auf Dienstleister und Kunden. Julius, Freiherr Grote erläutert uns, wie genau Unternehmen vorgehen und welche Schritte Unternehmen nehmen müssen, um DORA Compliance zu erreichen.


Wir wünschen Ihnen eine interessante Lektüre.

Independent ICT market support for Germany and international markets

www.outsourcing-verband.org

About and Contact

Email: office@outsourcing-verband.org

Phone: +49 (0)391 50558231

Exploding gap of IT talent in Germany until 2040

Market analysis and opinion

Exploding IT talent gap in Germany

The Federal Institutes for Vocational Education for Development the demand and supply of skilled workers in Germany analyze in its 2024 report the development of the availability of IT talent in Germany.

Here are a few key points as per summary and survey by bitkom:

  • by 2024 around 30% of Germany’s IT workforce is retiring
  • About 120,000 additional IT professionals will join the labor market until 2040
  • At the same time the demand for IT professionals will grow with about 630,000

In the short summary bitkom gives a few points regarding planned actions and anticipations countering the trend:

  • Introduce measures to keep older employees in the sector (about 68,500)
  • Winning more young folks and woman for IT education (about 107,000)

With that bitkom analyst hopes that the gap can be at least cut by half. The other half is anticipated to be filled via immigration.

Unrealistic scenario

We evaluate the proposed solutions and the anticipated immigration as rather unrealistic.

Fixing education is highly unlikely, keeping older IT professionals in the job is a good idea, but looking at the progress of IT careers this is also unlikely to fix the gap for software developers and coders. Immigration is not going to help as only very few immigrants will speak German to an acceptable level and German companies tend not to be willing to establish English at least partly as corporate language.

The real solution – that will also solve the labor market shortage now and in the 15 years until 2040 – is building strategic cooperations with IT expert companies abroad. But even here German companies need to adapt and build a new type of IT-operations – flexible, capable and future proof.

Source: https://www.bitkom.org/sites/main/files/2024-04/240411Bitkom-Charts-IT-Fachkraftemangel-2040final.pdf

Author: Stephan Fricke, CEO Deutscher Outsourcing Verband e.V.

Independent ICT market support for Germany and international markets

www.outsourcing-verband.org

About and Contact

Email: office@outsourcing-verband.org

Phone: +49 (0)391 50558231

Daniel Zurfluh – New member of the association’s Advisory Board

Daniel Zurfluh appointed as new member of the advisory board

Daniel Zurfluh has been appointed as member of the association’s advisory board for representing the Armenian ICT sector.

In this role Daniel will continue to collaborate with the German Outsourcing Association on activities that connect Armenian and European ICT businesses. To his past activities with the association count organising events and delegations, supporting publications and providing news and information about the Armenian software industry.

Daniel was born and raised in Switzerland where he received a federal degree as a Mechanical Design Engineer and a Bachelor of Sciences degree in Business Administration (Marketing) from the Lucerne University of Applied Sciences and Arts.

In the mid 1990s Daniel lived for in Armenia and later for 15 years in California. Since 2016 Daniel has been promoting Armenia’s high tech sphere to Switzerland, Germany and Austria (DACH) as well as other countries.

He works as an independent consultant and in this role collaborates closely with the management and the teams of  selected Armenian software houses  that offer development and IT management services, data science and analytics consulting.

Daniel is an avid connector and helps to foster collaboration within the Armenian economic sphere as well as connecting that sphere to the corresponding ones in the DACH region for example through his involvement with the German Business Association in Armenia, the Internal Chamber of Commerce (National Committee Armenia), the Switzerland-Armenia Chamber of Commerce and the Joint Chamber of Commerce – JCC (CIS countries).

Independent ICT market support for Germany and international markets

www.outsourcing-verband.org

About and Contact

Email: office@outsourcing-verband.org

Phone: +49 (0)391 50558231

Outsourcing Destination Guide Uzbekistan released

Outsourcing Destination Guide Uzbekistan released

This guide provides information for professionals and organisations interested and/or involved in buying, providing, or advising in ICT, business processes, and global business services. The information helps to better understand the local conditions and opportunities in the ICT sector in Uzbekistan and to get to know the relevant local companies, experts and professionals, and support organisations.

The Outsourcing Destination Guide Uzbekistan has been developed in cooperation with IT Park Uzbekistan in Germany and has been produced independently without representing any commercial interests of the participating companies.

Independent ICT market support for Germany and international markets

www.outsourcing-verband.org

About and Contact

Email: office@outsourcing-verband.org

Phone: +49 (0)391 50558231

Outsourcing Destination Guide Ethiopia released

Outsourcing Destination Guide Ethiopia released

The Ethiopian Information and Communications technology (ICT) sector has been growing rapidly in recent years, propelled into its lift-off phase by the government’s continuous focus on developing the digital economy. Currently, the industry is primarily focused on expanding its ICT infrastructure. However, software development and IT services follow right behind, particularly web and mobile app development, software testing, and IT consulting. > Download the guide for free to read more

This publication is an independent information guide published by Deutscher Outsourcing Verband e.V. (German Outsourcing Association) as a joint initiative with International Finance Corporation IFC.

Independent ICT market support for Germany and international markets

www.outsourcing-verband.org

About and Contact

Email: office@outsourcing-verband.org

Phone: +49 (0)391 50558231

European – Africa ICT Business Panel

European - African ICT Business Panel

International ICT Location Discovery Conference

The purpose of this conference is to support European and African IT specialist companies in their efforts to internationalise business and services delivery and take advantage of favourable conditions and access to markets.

We present location insights and local IT entrepreneurs and their organisations, and prove the capabilities of three emerging ICT services delivery locations in delivering competitive digital solutions and services for international markets.

Independent ICT market support for Germany and international markets

www.outsourcing-verband.org

About and Contact

Email: office@outsourcing-verband.org

Phone: +49 (0)391 50558231

Ukraine – Africa ICT connect program

Ukraine - Africa ICT Sector Support and Connect Program

The program – commissioned and financed by Deutsche Gesellschaft für Internationale Zusammenarbeit GIZ – aims to support ICT sectors in 4 countries: Ukraine, Ghana, Egypt and Rwanda by connecting these markets and find opportunities for collaborations.

  • Provide access to markets
  • Provide access to tech talent
  • Optimise services delivery and cost
  • Discover new markets

The program includes several activities such as information campaigns, interviews with companies’ executives, meeting and networking events, publications and more.

Independent ICT market support for Germany and international markets

www.outsourcing-verband.org

About and Contact

Email: office@outsourcing-verband.org

Phone: +49 (0)391 50558231